@article{ref1,
title="Taking care at work: gender, coping, and anti-violence work during COVID-19",
journal="Affilia",
year="2023",
author="Welch, Leigh and Schwarz, Corinne",
volume="38",
number="3",
pages="448-465",
abstract="COVID-19 transformed frontline anti-violence workers' organizational routines by transitioning to virtual formats, decreasing face-to-face interactions, and shifting client needs. To address ever-changing workplace stressors, service providers adapted and/or modified coping mechanisms. In this paper, we analyze interviews with 23 anti-violence workers in the US Great Plains region, focusing on tactics used to avoid burnout and meet client needs. We discuss how workplace pace, direct-action coping practices, and a lack of inter/intra-agency social support impact how workers do their necessary jobs. Though some challenges were pervasive pre-pandemic, anti-violence workers' experiences also highlight how &quot;post-COVID-19&quot; workplaces must adequately support staffers.<p /> <p>Language: en</p>",
language="en",
issn="0886-1099",
doi="10.1177/08861099231173086",
url="http://dx.doi.org/10.1177/08861099231173086"
}