@article{ref1,
title="Survey: Most ED staff victimized by violence never report incident",
journal="ED management : the monthly update on emergency department management",
year="2007",
author="",
volume="19",
number="10",
pages="109-111",
abstract="Staff members who are victims of violence and fail to report the incident may remain traumatized and unable to perform at their normal level of proficiency; some may not even be able to return to the ED. As a manager, there are steps you can take: Have reporting processes available, and regularly update your staff on what they are and how they are to be used. Be a role model for your staff. Take every event seriously, and follow up with the victim to make sure they receive the help they seek. Be sure to include staff-on-staff verbal abuse as part of your violence-reporting policies and procedures.<p /> <p>Language: en</p>",
language="en",
issn="1044-9167",
doi="",
url="http://dx.doi.org/"
}