@article{ref1,
title="Examining user satisfaction and vehicle development for mini EVs and non-mini EVs",
journal="Transportation research part A: policy and practice",
year="2024",
author="Zhao, Danting and Chen, Hong and Jia, Wenjian",
volume="180",
number="",
pages="e103952-e103952",
abstract="Mini electric vehicles (EVs) have gained popularity due to their subcompact size and affordable price. However, no studies focus on their user satisfaction and how it differs from Non-mini EVs. This study fills this gap to examine the determinants of user satisfaction and vehicle development based on a sample of 707 EV adopters. The results of the proposed structural equation models suggest that performance satisfaction significantly influences overall satisfaction. <br><br>RESULTS also highlight the distinct factors that contribute to overall satisfaction between Mini and Non-mini EVs. For Mini EVs, ease of driving plays a crucial role in overall satisfaction, whereas charging satisfaction is key for Non-mini EVs. Additionally, the development of Mini EVs is driven by lifestyle change and cost satisfaction, while the development of Non-Mini EVs is also influenced by repurchase intention. Furthermore, the status symbol impacts lifestyle for Non-mini EV users, but this is not the case for Mini EV users. These findings provide valuable insights for EV technology development, marketing strategies, and policy-making.<p /> <p>Language: en</p>",
language="en",
issn="0965-8564",
doi="10.1016/j.tra.2023.103952",
url="http://dx.doi.org/10.1016/j.tra.2023.103952"
}