@article{ref1,
title="Dealing with Defenestrators: Immediate Interventions",
journal="Journal of police crisis negotiations",
year="2001",
author="Fowler, W.R. and Maguire, J.V.",
volume="1",
number="2",
pages="41-51",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="1533-2586",
doi="10.1300/J173v01n02_06",
url="http://dx.doi.org/10.1300/J173v01n02_06"
}