@article{ref1,
title="[Ask questions and encourage dialog]",
journal="Krankenpflege. Soins Infirmiers",
year="2014",
author="Schaffert-Witvliet, B. and Bongard-Félix, C. and Klein-Remane, U. and Monteverde, S. and Wälti-Bolliger, M.",
volume="107",
number="11",
pages="60-63",
abstract="<p>[Abstract unavailable]</p><p>Language: fr</p>",
language="fr",
issn="0253-0465",
doi="",
url="http://dx.doi.org/"
}