@article{ref1,
title="Trends of emergency calls during the coronavirus disease-19 pandemic in nur-sultan",
journal="Open access Macedonian journal of medical sciences",
year="2021",
author="Chayakova, A. and Dauletyarova, M. and Aldyngurov, D. and Mussina, A. and Suleimenova, R. and Utegenova, A. and Orazbayev, M. and Tuyakova, G.",
volume="9",
number="E",
pages="665-669",
abstract="BACKGROUND: The new coronavirus infection (coronavirus disease [COVID]-19) has become a serious obstacle on the health-care systems in Kazakhstan, as well as throughout the world. Certainly, the extent of emergency medical services (EMSs) use at some stage within the COVID-19 pandemic has been increased. However, the impact on the use of EMS in Kazakhstan during the COVID-19 pandemic has not been studied. <br><br>AIM: The aim of this study was to analyze the dynamics of changes in the number of emergency medical calls during the COVID-19 pandemic, depending on the time of year, day of the week, and the causes for the calls. <br><br>METHODS: This study retrospectively evaluated the Nur-Sultan (capital of Kazakhstan) EMS data for the period after the pandemic was first seen in Kazakhstan. The necessary permissions for the study were obtained from the Nur-Sultan City Public Health Department. EMS data for the same time interval (February 1-May 1) in the past 3 years (2018, 2019, and 2020) were compared. The data were taken from the database of the automated control system &quot;Komek 103,&quot; which is used in the ambulance station since the end of 2019, and the automated dispatch information systems &quot;ADIS&quot; used by the ambulance station in Nur-Sultan. <br><br>RESULTS: During the COVID-19 pandemic, EMS call rates had been maximum common on Mondays and Thursdays by 13, 75%. The evaluation suggests that the quantity of male sufferers extended by 14, 05% in the course of the pandemic length, as compared to the pre-pandemic length. The quantity of patients with inside the 65+ age group in the course of the pandemic length has extended by 31.5%. During the pandemic, the signs and symptoms of fever enlarged significantly by 83%. Moreover, suicides elevated by 61% during the pandemic period. During the COVID☐19 pandemic, using EMS particularly for time touchy illnesses, which include hypertension (−31%), surgical emergencies (acute abdomen) (−40%), cerebrovascular illnesses (−11%), and other heart illnesses (−29%) decreased. <br><br>CONCLUSIONS: During the pandemic period, there was an increase in the calls from male patients, compared to the pre-pandemic period. Moreover, during the COVID-19 pandemic, EMS call rates had been increased on Mondays and Thursdays. We found an alteration with inside the sample of obtained calls. Furthermore, the quantity of patients with inside the 65+ age group in the course of the pandemic length has extended. © 2021 Akerke Chayakova, Marzhan Dauletyarova, Daulet Aldyngurov, Aiman Mussina, Roza Suleimenova, Aigul Utegenova, Murat Orazbayev, Gulnara Tuyakova.<p /><p>Language: en</p>",
language="en",
issn="1857-9655",
doi="10.3889/oamjms.2021.6629",
url="http://dx.doi.org/10.3889/oamjms.2021.6629"
}