@article{ref1,
title="A litany of complaints",
journal="Nursing times",
year="1990",
author="Seymour, J.",
volume="86",
number="5",
pages="e19-e19",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0954-7762",
doi="",
url="http://dx.doi.org/"
}