@article{ref1,
title="Consumers who call the Anxiety Disorders Association of America: characteristics and satisfaction",
journal="Journal of nervous and mental disease",
year="2001",
author="Kramer, M. L. and Ross, J. and Davidson, J. R.",
volume="189",
number="5",
pages="328-331",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0022-3018",
doi="10.1097/00005053-200105000-00011",
url="http://dx.doi.org/10.1097/00005053-200105000-00011"
}