@article{ref1,
title="A model for resolving conflict: Some theoretical, empirical and practical implications",
journal="Australian psychologist",
year="1993",
author="Littlefield, Lyn and Love, Anthony and Peck, Connie and Wertheim, Eleanor H.",
volume="28",
number="2",
pages="80-85",
abstract="This paper describes a model for resolving interpersonal, intergroup, and international conflict and sets it into a theoretical and empirical context. The model aims for a cooperative process resulting in integrative solutions. The following stages, similar to social problem solving approaches, are described: developing expectations for win-win solutions, identifying interests, brainstorming creative options, and combining options into win-win solutions. Also discussed are objective criteria, alternatives to negotiated agreements, and methods for managing emotions. Research related to each stage and areas needing further work are noted.<p />",
language="en",
issn="0005-0067",
doi="10.1080/00050069308258880",
url="http://dx.doi.org/10.1080/00050069308258880"
}