@article{ref1,
title="Outreach work in 'hard-to-reach' communities: a critical analysis of task shifting, contact making, establishing credibility and on-the-spot, solution-focused assistance",
journal="British journal of social work",
year="2024",
author="Gonzalez Benson, Odessa and Magan, Ifrah Mahamud and Yu, Melanie",
volume="54",
number="3",
pages="1191-1210",
abstract="Outreach--the opening up of access to social services, information and opportunities--is arguably a crucial yet understudied aspect of social work practice. This study revisits 'outreach' as concept, using data from 'hard to reach' communities, specifically refugees. Our findings illuminate 'task-shifting', whereby professional service providers sought the help of grassroots community leaders in reaching refugees. <br><br>FINDINGS also point to issues of bidirectionality, credibility and on-the-spot assistance as aspects of outreach work. Theoretically, we apply a structural lens to problematise 'access' as an individual level concept, and instead turn attention to the 'inaccessibility' of services instead. We problematise the 'hard-to-reachness' of communities, and call instead for examining our services and institutions for their limited reach.<p />",
language="en",
issn="0045-3102",
doi="10.1093/bjsw/bcad269",
url="http://dx.doi.org/10.1093/bjsw/bcad269"
}