%0 Journal Article
%T The effects of social interactions with in-vehicle agents on a driver's anger level, driving performance, situation awareness, and perceived workload
%J Applied ergonomics
%D 2015
%A Jeon, Myounghoon
%A Walker, Bruce N.
%A Gable, Thomas M.
%V 50
%N 
%P 185-199
%X Research has suggested that interaction with an in-vehicle software agent can improve a driver's psychological state and increase road safety. The present study explored the possibility of using an in-vehicle software agent to mitigate effects of driver anger on driving behavior. After either anger or neutral mood induction, 60 undergraduates drove in a simulator with two types of agent intervention. <br><br>RESULTS showed that both speech-based agents not only enhance driver situation awareness and driving performance, but also reduce their anger level and perceived workload. Regression models show that a driver's anger influences driving performance measures, mediated by situation awareness. The practical implications include design guidelines for the design of social interaction with in-vehicle software agents.<p /> <p>Language: en</p>
%G en
%I Elsevier Publishing
%@ 0003-6870
%U http://dx.doi.org/10.1016/j.apergo.2015.03.015