TY - JOUR PY - 1987// TI - Communications Strategies in Crisis JO - Industrial crisis quarterly A1 - Lagadec, P. SP - 19 EP - 26 VL - 1 IS - 2 N2 - During major technological crisis, involved organizations often find themselves facing huge problems of communication. This brings in its wake operational paralysis and a destruction of public image. Lack of preparation, a history of unawareness of risk realities, low internal mobilization, underdeveloped external networks, and poor links with the media and public opinion, lead to spectacular failures in organizations. Organizations must re-examine their repertoire of crisis handling practices in order to develop good communications strategies.

LA - SN - 0921-8106 UR - http://dx.doi.org/10.1177/108602668700100204 ID - ref1 ER -