TY - JOUR PY - 1989// TI - Dealing with 'difficult' patients--what goes wrong JO - Practitioner A1 - Cembrowicz, S. SP - 486 EP - 489 VL - 233 IS - 1466 N2 - Tactful management of difficult situations can avoid the risks of violence. Being aware of non-verbal signals and using counselling skills helps GPs handle highly emotional patients. In the street or in the home, common sense steps will help protect doctors visiting patients. Recognising our own feelings is important too.

Language: en

LA - en SN - 0032-6518 UR - http://dx.doi.org/ ID - ref1 ER -