TY - JOUR PY - 2011// TI - Communications between local health departments and the public during emergencies: the importance of standardized web sites JO - Journal of public health management and practice A1 - Fallon, L. Fleming A1 - Schmalzried, Hans D. A1 - Hasan, Nausheen SP - E1 EP - 6 VL - 17 IS - 1 N2 - Of the 2790 local health departments (LHDs) in the United States, Internet homepages were located for 1986. We reviewed each homepage to document the presence of 9 elements deemed to be critical for effective communications during emergency or disaster situations. LHD Web site homepages had a mean of 4.1 (±1.4) elements. Among the findings, this review revealed that 4 of 5 (80.5%) of the LHDs included the agency phone number, half (49.4%) provided links to emergency information, and about 1 in 5 (19.6%) listed an agency e-mail address. Fewer than 1 in 20 (4.3%) of the LHD homepages reviewed allowed visitors to sign up for automatic alerts or notifications. We suggest that these results be used as a starting point in developing a standardized template containing the 9 homepage elements. Such a template complements National Incident Management System protocols and can provide a recognizable source of consistent and reliable information for people during a public health emergency or disaster.

Language: en

LA - en SN - 1078-4659 UR - http://dx.doi.org/10.1097/PHH.0b013e3181e31d22 ID - ref1 ER -