TY - JOUR PY - 2004// TI - Strikes, Scabs, and Tread Separations: Labor Strife and the Production of Defective Bridgestone/Firestone Tires JO - Journal of political economy A1 - Krueger, Alan B. A1 - Mas, Alexandre SP - 253 EP - 289 VL - 112 IS - 2 N2 - Do workers provide more effort and due diligence if they feel they are treated better? Does the labor relations climate affect the quality of production? This paper provides a case study of the effect of labor relations on product quality. We consider whether a long, contentious strike and the hiring of replacement workers at Bridgestone/Firestone’s Decatur, Illinois, plant in the mid‐1990s contributed to the production of defective tires. Using several independent data sources and looking before and after the strike and across plants, we find that labor strife at the Decatur plant closely coincided with lower product quality. Monthly data suggest that defects were particularly high around the time concessions were demanded and when large numbers of replacement workers and returning strikers worked side by side.

LA - SN - 0022-3808 UR - http://dx.doi.org/10.1086/381479 ID - ref1 ER -