TY - JOUR PY - 1997// TI - Snow and ice removal plans quiet citizen complaints JO - APWA reporter A1 - Flora, J. SP - 12 EP - 13 VL - 64 IS - 10 N2 - Fridley, Minnesota, like many cities, has developed plans for snow and ice removal that are efficient and responsive to the public and that can be accomplished within a reasonable time and minimum cost. In the process, Fridley ( a first ring suburb of Minneapolis, Minnesota) also established a procedure that addresses citizen complaints and reduces the number of calls and concerns. Implementation of the plan begins in October 1997 when Fridley checks out the plows and sanding equipment, makes the necessary repairs, and schedules a "snow removal attitude" lunch. The lunch is followed by a local procedural video on Fridley's snow removal policy and a review of last year's problems and successes. The standard policy is to begin snow removal operations after a snow storm has subsided, normally in the early morning hours. If a storm is predicted to last an unreasonably long time or if heavy accumulations appear eminent, full snow plowing operations begin on the redline routes as soon as accumulations become hazardous for driving.

LA - SN - 0092-4873 UR - http://dx.doi.org/ ID - ref1 ER -