TY  - JOUR
PY  - 2000//
TI  - Effects of perceived control on the outcomes of workplace aggression and violence
JO  - Journal of occupational health psychology
A1  - Schat, A. C.
A1  - Kelloway, E. K.
SP  - 386
EP  - 402
VL  - 5
IS  - 3
N2  - This study examined the role of perceived control in ameliorating the negative outcomes associated with the experience of violence at work, using 2 large samples of hospital staff (N = 187) and group home staff (N = 195). Exploratory and confirmatory factor analyses of the measure of perceived control converged in suggesting a 3-factor structure consisting of Understanding, Prediction, and Influence. Results of a series of moderated regression analyses suggested that perceived control did not moderate the relationships between violence and fear or between fear and emotional well-being, somatic health, or neglect. However, perceived control was directly associated with emotional well-being and indirectly associated with somatic health and neglect. In addition, training that targets workplace violence was found to be related to enhanced perceptions of control.<p /> <p>Language: en</p>
LA  - en
SN  - 1076-8998
UR  - http://dx.doi.org/
ID  - ref1
ER  -