TY - JOUR PY - 1997// TI - Occupational violence in aged care JO - Safety science A1 - Newhouse, T SP - 231 EP - 236 VL - 25 IS - 1-3 N2 - Occupational violence in the aged care setting is a widespread, yet largely unrecognised OHS problem. Staff believe that resident violence is 'just part of the job' and are reluctant to report incidents. This paper argues that the existing approach to the control of verbal and physical abuse, which is based on the care giver's competence, is somewhat ineffective. It is contended that an approach based on the occupational health and safety principles of management responsibility for the prevention of aggression, no longer blaming the victim, effective communication between staff and management, and debriefing following incidents, will provide a solid foundation for a preventive program.

LA - en SN - 0925-7535 UR - http://dx.doi.org/ ID - ref1 ER -