TY  - JOUR
PY  - 2003//
TI  - Rethinking the policy of contracting out Social Services to non-governmental organizations -- Lessons and dilemmas
JO  - Public management review
A1  - Schmid, Hillel
SP  - 307
EP  - 323
VL  - 5
IS  - 3
N2  - The article describes, analyzes and evaluates the lessons and dilemmas resulting from the Government's policy of contracting out with non-governmental organizations for the provision of three types of services: foster care, adoption and home care services for the elderly. The dilemmas are: structural tension between governmental control and autonomy of provider organizations; power – dependence relations between the Government and the providers, the choice option available to clients; the ethical, moral and professional aspects of contractualism; the myth of innovative programs initiated by provider organizations; service quality versus price of services; and accountability of provider organizations to their stakeholders. Based on the lessons learned, the article highlights the need to rethink the strategy of contracting out and reassess the role of the Government in providing social services.<p /> 
LA  - 
SN  - 1471-9037
UR  - http://dx.doi.org/10.1080/1471903032000146928
ID  - ref1
ER  -