TY  - JOUR
PY  - 2007//
TI  - Learning from the Katrina Crisis: A Global and International Perspective with Implications for Future Crisis Management
JO  - Public administration review
A1  - Farazmand, Ali
SP  - 149
EP  - 159
VL  - 67
IS  - 
N2  - The study of crisis and emergency management—or mismanagement—during Hurricane Katrina will continue to proliferate in the near future. This article presents a global and international perspective on Katrina as a case of “grand failure” in crisis and emergency management, with lessons and implications for future crisis management. Benefiting from empirical data collected from international interviews, the essay presents a theoretical analysis of emergency governance and crisis management, discusses a detailed global perspective on Katrina crisis management as “management and leadership crisis,” offers a number of key lessons learned from Katrina, and draws policy and administrative recommendations for future crisis and emergency management through a theory of “surprise management” that is adaptive, collaborative, and citizen engaging and draws on chaos and complexity theories to cope with hyper-uncertainties and unknowns.<p /> 
LA  - 
SN  - 0033-3352
UR  - http://dx.doi.org/10.1111/j.1540-6210.2007.00824.x
ID  - ref1
ER  -