TY - JOUR PY - 2012// TI - Back to basics: essential qualities of services for survivors of intimate partner violence JO - Violence against women A1 - Kulkarni, Shanti J. A1 - Bell, Holly A1 - Rhodes, Diane McDaniel SP - 85 EP - 101 VL - 18 IS - 1 N2 - Survivor voice is essential to effectively implement survivor-focused IPV (intimate partner violence) services. In this focus group study, domestic violence survivors (n = 30) shared detailed perspectives as service seekers and recipients, whereas national hotline advocates (n = 24) explored relationships between service providers and survivors based on their interactions with both. Four thematic categories related to enhancing IPV services emerged: providing empathy, supporting empowerment, individualizing care, and maintaining ethical boundaries. Advocates identified additional factors that interfered with quality services, including the following: inadequate organizational resources, staff burnout, lack of training, and poor integration with other community resources. Respectful, empowering relationships are the centerpiece for quality IPV services.

Language: en

LA - en SN - 1077-8012 UR - http://dx.doi.org/10.1177/1077801212437137 ID - ref1 ER -