TY  - JOUR
PY  - 2011//
TI  - Crowd disasters: a socio-technical systems perspective
JO  - Contemporary social science
A1  - Challenger, Rose
A1  - Clegg, Chris W.
SP  - 343
EP  - 360
VL  - 6
IS  - 3
N2  - We present a socio-technical systems framework and underlying principles to help understand a sample of crowd-related disasters. Our approach is founded on the premise that disasters result from complex systems failures, wherein a series of interdependent factors combine in such a way as to cause problems. We explore the explanatory power of our approach by analysing three incidents; Hillsborough football (soccer) stadium disaster (1989), King's Cross underground fire (1987), and Bradford City stadium fire (1985). We find a common set of fundamental, interrelated issues and consistent violations of our socio-technical design principles. We conclude by discussing how our framework, principles and socio-technical thinking more generally, may contribute to theory and practice<p />
LA  - en
SN  - 2158-2041
UR  - http://dx.doi.org/10.1080/21582041.2011.619862
ID  - ref1
ER  -