TY - JOUR PY - 2007// TI - An investigation of the relationship between public transport performance and destination satisfaction JO - Journal of transport geography A1 - Thompson, Karen A1 - Schofield, Peter SP - 136 EP - 144 VL - 15 IS - 2 N2 - The availability and perceived quality of local transport at tourist destinations has latterly been established as exercising an influence on visitor experience, overall satisfaction and repeat visitation. The dimensions of urban public transport performance used by overseas visitors to evaluate quality and their relative contribution to overall destination satisfaction are investigated by this paper for the case of Greater Manchester. It is concluded that the influence of public transport's ease of use on destination satisfaction is greater than the influence of efficiency and safety. Overall, however, perceived performance of the public transport system has only a minor influence on destination satisfaction.
LA - SN - 0966-6923 UR - http://dx.doi.org/10.1016/j.jtrangeo.2006.11.004 ID - ref1 ER -