TY  - JOUR
PY  - 1979//
TI  - Design evaluation of an interface between passengers and an automated ground transportation system
JO  - Proceedings of the Human Factors and Ergonomic Society annual meeting
A1  - Bateman, Robert P.
SP  - 119
EP  - 123
VL  - 23
IS  - 1
N2  - In an automated airport ground transportation system, passengers who are not familiar with the system nor oriented with respect to the airport, are faced with the problem of selecting a vehicle and destination to change between airlines. The design of an interface between an untrained human user and an automated system requires skillful application of basic human factors principles. An existing system was studied to determine its effectiveness. Passengers were interviewed to identify specific problems. An operational sequence diagram was used to analyze the interface problem. A simplified sequence is proposed in a design modification which can be implemented at minimum cost. A redesign of the complete interface, using the power of the computer which controls the system, and applying human factors principles, results in a greatly simplified operational sequence diagram and is recommended for future systems.<p /> <p>Language: en</p> 
LA  - en
SN  - 2169-5067
UR  - http://dx.doi.org/10.1177/107118137902300130
ID  - ref1
ER  -