TY  - JOUR
PY  - 2005//
TI  - Language error in aviation maintenance: data from Asia
JO  - Proceedings of the Human Factors and Ergonomic Society annual meeting
A1  - Drury, C. G.
A1  - Ma, J.
SP  - 123
EP  - 127
VL  - 49
IS  - 1
N2  - English is the language of aviation, including aviation maintenance. As more maintenance work is outsourced to non-English-speaking countries, language error may be a problem. A study of 254 maintenance personnel at nine sites in Chinese-speaking countries measured the reported incidences of seven scenarios and tested intervention effectiveness. Four of the scenarios had reported incidence of 4-5 per year, and the expected causal factors were reported. A test of interventions to work documentation revealed that participants tended to maintain a constant level of accuracy and speed to produce this level. A Chinese translation of the document was the only significant intervention, giving about a 10% speed advantage.<p /> <p>Language: en</p> 
LA  - en
SN  - 2169-5067
UR  - http://dx.doi.org/10.1177/154193120504900127
ID  - ref1
ER  -