TY  - JOUR
PY  - 2002//
TI  - Road trauma counselling service
JO  - Proceedings of the Australasian road safety research, policing and education conference
A1  - Parker, C.
A1  - Parsons, J.
A1  - Pettet, T.-a.
SP  - 203
EP  - 206
VL  - 6
IS  - 2
N2  - This paper details the planning, consultative process, establishment, operation, promotion and evaluation of a dedicated road trauma counselling service. This free and confidential telephone counselling service has been initiated to specifically provide a service for those suffering emotional, psychological trauma as a result of road crashes. The service is a result of an expressed need by community members and identified as a gap in service provision following consultation and research. Emergency personnel are now able to supply witness, and/or family or friends affected by road crashes, with a telephone number to access assistance and advice in coping with impact on them. Lifeline, in partnership with RoadWise, has a team of specially trained operators that provide this service statewide 24 hours a day, 7 days a week. In operation for 6 months, early evaluation results are positive (in terms of better managing road trauma) with expected demand being exceeded.<p /> 
LA  - en
SN  - 
UR  - http://dx.doi.org/
ID  - ref1
ER  -