TY  - JOUR
PY  - 2013//
TI  - Characteristics of veterans accessing the Veterans Affairs telephone triage who have depression or suicidal ideation: opportunities for intervention
JO  - Online journal of public health informatics
A1  - Ludwig, Alison
A1  - Lucero-Obusan, Cynthia
A1  - Schirmer, Patricia
A1  - Holodniy, Mark
SP  - 4454
EP  - 4454
VL  - 5
IS  - 1
N2  - Veterans accessing Veterans Affairs (VA) health care have more characteristics associated with suicide risk compared with the general U.S. population. Telephone triage is a national telephone-based system used to assess Veterans with acute medical or mental health complaints. We used a biosurveillance application to characterize Veterans who call telephone triage because of suicidal ideation or depression. >2,000 Veterans called during January-June 2012. Suicide prevention training should be prioritized for operators working during off-hours and weekends. Standard notification of clinical staff regarding calls to prevent loss to follow-up and investigation into increased call burden in identified geographic areas is recommended.<p />  <p>Language: en</p>
LA  - en
SN  - 1947-2579
UR  - http://dx.doi.org/10.5210/ojphi.v5i1.4454
ID  - ref1
ER  -