TY  - JOUR
PY  - 2014//
TI  - A two-year utilization of the pharmacist-operated drug information center in Iran
JO  - Journal of research in pharmacy practice
A1  - Entezari-Maleki, Taher
A1  - Taraz, Mohammad
A1  - Javadi, Mohammad Reza
A1  - Hajimiri, Mir Hamed
A1  - Eslami, Kaveh
A1  - Karimzadeh, Iman
A1  - Esmaeili, Maysam
A1  - Gholami, Kheirollah
SP  - 117
EP  - 122
VL  - 3
IS  - 4
N2  - OBJECTIVE: To assess and describe the call services delivered by drug and poison information call center (DPIC) of 13-Aban pharmacy, which is closely operated by the Department of Clinical Pharmacy, College of Pharmacy affiliated to Tehran University of Medical Sciences. <br><br>METHODS: All calls services including counseled and follow-up calls provided by 13-Aban DPIC to health care professionals and public were collected, documented, and evaluated in a 2 years period from July 2010 to June 2012 using the designed software. Data analysis was done by SPSS version 16.0. <br><br>FINDINGS: Totally 110,310 calls services delivered during a 2 years period. Among healthcare professionals, pharmacists, general physicians, and nurses requested more call services respectively (P = 0.001). DPIC could detect 585 potential cases of adverse drug reactions (ADRs) and 420 cases of major drug-drug interactions (DDIs). <br><br>CONCLUSION: This study by analyzing and reporting the two-years activities of one of the major DPICs in Iran, showed that DPICs can offer drug consultation for healthcare professional and public as well as detect and prevent ADRs and DDIs, and therefore can promote patients' health regarding drug therapy.<p />  <p>Language: en</p>
LA  - en
SN  - 2319-9644
UR  - http://dx.doi.org/10.4103/2279-042X.145368
ID  - ref1
ER  -