TY  - JOUR
PY  - 2015//
TI  - Managerial and organizational discourses of workplace bullying
JO  - Journal of nursing administration
A1  - Johnson, Susan L.
A1  - Boutain, Doris M.
A1  - Tsai, Jenny H-C
A1  - de Castro, Arnold B.
SP  - 457
EP  - 461
VL  - 45
IS  - 9
N2  - OBJECTIVE: To explore how workplace bullying is addressed by hospital nursing unit managers and organizational policies. <br><br>BACKGROUND: Although workplace bullying is costly to organizations, nurses report that managers do not consistently address the issue. <br><br>METHODS: This study used discourse analysis to analyze interview data and policy documents. <br><br>RESULTS: There were differences in the manner in which managers and the policy documents labeled bullying-type behaviors and discussed the roles and responsibilities of staff and managers. Policies did not clearly delineate how managers should respond to workplace bullying. <br><br>CONCLUSIONS: These differences can allow management variation, not sanctioned by policy. Unclear policy language can also offer insufficient guidance to managers, resulting in differential enforcement of policies.<p />  <p>Language: en</p>
LA  - en
SN  - 0002-0443
UR  - http://dx.doi.org/10.1097/NNA.0000000000000232
ID  - ref1
ER  -