TY  - JOUR
PY  - 2016//
TI  - Worker resignation due to patient nuisance in hospitals: determinants and prevention
JO  - Archives of environmental and occupational health
A1  - Kusui, Yoshiyuki
A1  - Yamazaki, Toru
A1  - Yamada, Tomomi
A1  - Hamada, Masayuki
A1  - Ueshima, Kazumune
A1  - Tajima, Kazuo
A1  - Sokejima, Shigeru
SP  - 10
EP  - 19
VL  - 72
IS  - 1
N2  - This study aimed to investigate determinants and protective strategies for the resignation of healthcare workers resulting from patient-derived nuisance in medical institutions. We conducted a cross-sectional survey in the 57 hospitals in Mie Prefecture, Japan. A random sampling of 775 employees (physicians, nurses, administrators and other healthcare workers) was provided self-administered questionnaires. Among 480 participants who experienced patient-derived nuisance, 132 participants considered resignation as a result, giving an estimated prevalence of 17.1% [95%CI: 14.4 to 19.8%] of all respondents. Non-physical nuisances such as "demand for an unwarranted apology" (OR: 2.57 [95% CI: 1.61 to 4.12]) had higher ORs for considering resignation than other kinds of nuisance. In contrast, OR for the provision of human support by medical institutions was 0.49 [95% CI: 0.28 to 0.86]. Human support was associated with alleviation of the intention to resign.<p />  <p>Language: en</p>
LA  - en
SN  - 1933-8244
UR  - http://dx.doi.org/10.1080/19338244.2016.1140628
ID  - ref1
ER  -