TY - JOUR PY - 2016// TI - Important factors in common among organizations making large improvement in OHS performance: results of an exploratory multiple case study JO - Safety science A1 - Robson, Lynda S. A1 - Amick III, Benjamin C. A1 - Moser, Cindy A1 - Pagell, Mark A1 - Mansfield, Elizabeth A1 - Shannon, Harry S. A1 - Swift, Michael B. A1 - Hogg-Johnson, Sheilah A1 - Cardoso, Siobhan A1 - South, Harriet SP - 211 EP - 227 VL - 86 IS - N2 - This exploratory study sought to identify the factors important to large improvement in workplace occupational health and safety (OHS) performance. Mixed methods were used to systematically identify 12 organizations in a workers' compensation database that had made large and intentional improvement in workplace OHS performance in Ontario, Canada, during 1998-2008 (i.e., "breakthrough change" (BTC) cases). Four of these organizations were selected for in-depth case study (two manufacturers, a grocery and a social agency). Cross-case analysis and consideration of existing literature led to a 12-element conceptual model with organizational learning at its core. Four elements were involved in the initiation of BTC: external influence, organizational motivation to improve OHS, new OHS knowledge and a knowledge transformation leader. Five other elements were involved in the process of BTC: responsiveness to OHS concerns, positive social dynamics, continuous improvement pattern, simultaneous operational improvement, and supportive internal context. Finally, three elements are outcomes of BTC: integrated OHS knowledge, decreased OHS risk, and decreased injury and illness. These concepts can be used in future research regarding workplace improvement in OHS performance.
Language: en
LA - en SN - 0925-7535 UR - http://dx.doi.org/10.1016/j.ssci.2016.02.023 ID - ref1 ER -