TY  - JOUR
PY  - 2016//
TI  - Best practices for implementing, testing and using a cloud-based communication system in a disaster situation
JO  - Journal of business continuity and emergency planning
A1  - Makowski, Dale
SP  - 338
EP  - 345
VL  - 9
IS  - 4
N2  - This paper sets out the basics for approaching the selection and implementation of a cloud-based communication system to support a business continuity programme, including: • consideration for how a cloud-based communication system can enhance a business continuity programme; • descriptions of some of the more popular features of a cloud-based communication system; • options to evaluate when selecting a cloud-based communication system; • considerations for how to design a system to be most effective for an organisation; • best practices for how to conduct the initial load of data to a cloud-based communication system; • best practices for how to conduct an initial validation of the data loaded to a cloud-based communication system; • considerations for how to keep contact information in the cloud-based communication system current and accurate; • best practices for conducting ongoing system testing; • considerations for how to conduct user training; • review of other potential uses of a cloud-based communication system; and • review of other tools and features many cloud-based communication systems may offer.<p />  <p>Language: en</p>
LA  - en
SN  - 1749-9216
UR  - http://dx.doi.org/
ID  - ref1
ER  -