TY  - JOUR
PY  - 2017//
TI  - Strategies used by nursing staff in situations of workplace violence in a haemodialysis unit
JO  - Revista gaúcha de enfermagem
A1  - Cordenuzzi, Onélia da Costa Pedro
A1  - Lima, Suzinara Beatriz Soares de
A1  - Prestes, Francine Cassol
A1  - Beck, Carmem Lúcia Colomé
A1  - Silva, Rosângela Marion da
A1  - Pai, Daiane Dal
SP  - e58788
EP  - e58788
VL  - 38
IS  - 2
N2  - OBJECTIVE: To identify strategies that nursing staff use at a haemodialysis unit in situations of violence by patients during care. <br><br>METHOD: Qualitative descriptive and exploratory research with focus groups and the participation of eight workers of the nursing staff of a private haemodialysis unit in southern Brazil. The data were subjected to thematic content analysis. <br><br>RESULTS: The adopted strategies are described in the following categories: Tolerating violence due to the patient's health condition; Working around conflicting situations and giving in to patient's requests; Adopting a position of rejection to violence; and Staying away from the aggressor patient. FINAL CONSIDERATIONS: Workers and, above all, the institution in the role of mediator, must work together to prevent and discourage violence in the workplace.<p />  <p>Language: en</p>
LA  - en
SN  - 0102-6933
UR  - http://dx.doi.org/10.1590/1983-1447.2017.02.58788
ID  - ref1
ER  -