TY - JOUR PY - 2017// TI - Disability management and organizational culture in Australia and Canada JO - Work A1 - Buys, Nicholas A1 - Wagner, Shannon A1 - Randall, Christine A1 - Harder, Henry A1 - Geisen, Thomas A1 - Yu, Ignatius A1 - Hassler, Benedikt A1 - Howe, Caroline A1 - Fraess-Phillips, Alex SP - 409 EP - 419 VL - 57 IS - 3 N2 - BACKGROUND: Organizational culture has received increasing attention in terms of its influence on workplace health and productivity, yet there has been little research on its relationship with employer-based disability programs.

OBJECTIVE: This study explored the relationship between disability management and organizational culture in Australian and Canadian organizations.

METHODS: Thematic analysis was conducted on data from semi-structured interviews with 16 employees, including injured workers, human resource managers and disability managers in two Australian and two Canadian large organizations.

RESULTS: Seven themes were identified: 1. Consistency between espoused beliefs and artifacts in organization; 2. Genuineness of interest in well-being of injured worker; 3. Level of ongoing support of worker following injury; 4. Communication with injured workers; 5. Level of support from supervisors and co-workers; 6. Promptness in claims processing and covering medical costs and; 7. Focus on wellness and injury prevention. It was found that organizational culture may impact the delivery and perceived value of employer-based disability management programs.

CONCLUSIONS: Given the potential relationship between organizational culture and disability management, employers should facilitate a positive workplace culture by ensuring consistency among underlying values, espoused values and actual treatment of employees, including injured workers.

Language: en

LA - en SN - 1051-9815 UR - http://dx.doi.org/10.3233/WOR-172568 ID - ref1 ER -