TY - JOUR PY - 2018// TI - Making it stick: exploring the effects of information and behavioral training on self-protectiveness of citizens in a real-life safety setting JO - Safety science A1 - Giebels, E. A1 - Gutteling, J. M. A1 - Misana-Ter Huurne, E. F. J. A1 - Kievik, M. SP - 1 EP - 10 VL - 101 IS - N2 - This study contributes to our knowledge of whether and why citizens engage in self-protective behavior with regard to a real-life risk (the transportation of chemical substances by train). We assume that the way in which relevant risk information is processed, actively vs. passively, is a crucial factor. We hypothesize that behavioral training on self-protectiveness (the active approach) will increase respondents' perceived feasibility (self-efficacy) and the expected usefulness (response-efficacy) of risk-mitigating options to a larger extent than the passive approach (merely read about it). We subsequently propose that behaviorally trained participants will show more self-protectiveness than merely informed participants. Both groups are also compared to an uninformed control group. First, a behavioral-training-effectiveness-study was conducted in order to explore whether the training developed led to an increase in participants' efficacy beliefs and self-protectiveness (N=47). Second, in our main study we took a random sample from the town's population (N=614) and tested if the instructional method (behavioral training vs. information only vs. no information) is a predictor of efficacy beliefs and self-protectiveness. As expected, the instructional method used and the level of perceived response-efficacy positively influence self-protectiveness. Behaviorally trained respondents perceived risk mitigating options as more useful and showed more self-protectiveness than merely informed and uninformed participants. Furthermore, response-efficacy turned out to be a partial mediator between instructional method and self-protectiveness. Self-efficacy did not significantly predict self-protectiveness in this study. This study demonstrates that using appropriate risk communication tools is crucial in order to increase self-protective behavior of citizens.

Language: en

LA - en SN - 0925-7535 UR - http://dx.doi.org/10.1016/j.ssci.2017.08.007 ID - ref1 ER -