TY - JOUR PY - 2018// TI - Challenging the immediate causes: a work accident investigation in an oil refinery using organizational analysis JO - Work A1 - Beltran, Sandra Lorena A1 - Vilela, Rodolfo Andrade de Gouveia A1 - de Almeida, Ildeberto Muniz SP - 617 EP - 636 VL - 59 IS - 4 N2 - BACKGROUND: In many companies, investigations of accidents still blame the victims without exploring deeper causes. Those investigations are reactive and have no learning potential.

OBJECTIVE: This paper aims to debate the historical organizational aspects of a company whose policy was incubating an accident.

METHODS: The empirical data are analyzed as part of a qualitative study of an accident that occurred in an oil refinery in Brazil in 2014. To investigate and analyse this case we used one-to-one and group interviews, participant observation, Collective Analyses of Work and a documentary review. The analysis was conducted on the basis of concepts of the Organizational Analysis of the event and the Model for Analysis and Prevention of Work Accidents.

RESULTS: The accident had its origin in the interaction of social and organizational factors, among them being: excessively standardized culture, management tools and outcome indicators that give a false sense of safety, the decision to speed up the project, the change of operator to facilitate this outcome and performance management that encourages getting around the usual barriers.

CONCLUSIONS: The superficial accident analysis conducted by the company that ignored human and organizational factors reinforces the traditional safety culture and favors the occurrence of new accidents.

Language: en

LA - en SN - 1051-9815 UR - http://dx.doi.org/10.3233/WOR-182702 ID - ref1 ER -