TY  - JOUR
PY  - 2018//
TI  - Terrorism vulnerability: organizations' ambiguous expectations and employees' conflicting priorities
JO  - International journal of occupational safety and ergonomics
A1  - Shah, Syed Jamal
A1  - Li, Zhang
A1  - Khan, Salim
A1  - Shah, Syed Asad Ali
A1  - Durrani, Dilawar Khan
A1  - Ali, Liaqat
A1  - Das, Bandana
SP  - 1
EP  - 11
VL  - ePub
IS  - ePub
N2  - This study demonstrates how field employees' perceived threat of terrorism (PTT) is magnified by the incompatibility between role demand (travel and work outdoors) and resource (terrorism endangered environment). With a foundation in the conservation of resource perspective and transactional theory of stress, a theoretical framework was proposed to test the mediating effect of role ambiguity (RA) and role conflict (RC) in the relationship between PTT and emotional exhaustion (EE). An approach involving confirmatory factor analysis and the structural equation was used for analysis. Data from 432 pharmaceutical sales representatives indicate a significant positive relationship between the PTT and EE, while RA and RC significantly mediated the relationship. The findings are potentially useful for employers in charge of field employees in the high-risk regions by explaining how such groups can be provided with support to reduce their role stress and exhaustion, leading ultimately to increased satisfaction.<p />  <p>Language: en</p>
LA  - en
SN  - 1080-3548
UR  - http://dx.doi.org/10.1080/10803548.2018.1486056
ID  - ref1
ER  -