TY  - JOUR
PY  - 2019//
TI  - Evaluating and designing procedures in safety critical environments: a framework and taxonomy based on a critical review and synthesis
JO  - Theoretical issues in ergonomics science
A1  - Surabattula, Deepti
A1  - Landry, Steven J.
A1  - Caldwell, Barrett S.
SP  - 489
EP  - 506
VL  - 20
IS  - 4
N2  - Past research in procedure following has primarily concentrated on the effect of procedure-related factors on procedure compliance and non-compliance. Non-compliance is generally considered to be uniformly negative, rather than the outcome that results from other factors. However, there is a general consensus that procedures are not designed for all situations, and that non-compliance can improve outcomes under certain situations. It is therefore important to understand procedure following based on outcomes and not only procedure compliance or non-compliance. To that end, a framework and taxonomy for understanding procedure following has been developed that enables researchers to focus on the outcome of following procedures, not simply on compliance and non-compliance.<p />  <p>Language: en</p>
LA  - en
SN  - 1463-922X
UR  - http://dx.doi.org/10.1080/1463922X.2018.1529205
ID  - ref1
ER  -