TY  - JOUR
PY  - 2017//
TI  - Best practices for engaging underserved populations
JO  - Proceedings of the Human Factors and Ergonomic Society annual meeting
A1  - Stonewall, Jacklin
A1  - Fjelstad, Katherine
A1  - Dorneich, Michael
A1  - Shenk, Linda
A1  - Krejci, Caroline
A1  - Passe, Ulrike
SP  - 130
EP  - 134
VL  - 61
IS  - 1
N2  - This work developed and applied a set of "best practices" when engaging marginalized populations to collect data, attitudes, and opinions around a research topic. To support city stakeholders making decisions to create more sustainable and equitable cities, data-driven simulation models are being developed. To ensure that these models are equitable, the needs of marginalized populations must be included. The challenge, however, in understanding these needs is that researchers have often struggled to reach and engage underserved populations. The best practices were developed by reviewing the literature from areas such as psychology, communication, and community planning. These best practices (Earn Trust Through Partnership, Be Multilingual & Inclusive, Communicate for Understanding, Respect Work Schedules and Cultural Norms, and Offer Something Useful) were then applied to the design of a data collection exercise for the study of weatherization decision making and behaviors of urban residents in an economically disadvantaged community. The results of the process were positive with high levels of participation and engagement. The use of the best practices allowed the researchers to better engage with the population, to the benefit of both groups. The development of these best practices will aid researchers in better engaging underserved populations across many areas of study.<p /> <p>Language: en</p>
LA  - en
SN  - 2169-5067
UR  - http://dx.doi.org/10.1177/1541931213601516
ID  - ref1
ER  -