TY  - JOUR
PY  - 2017//
TI  - Linguistic coordination as an unobtrusive, dynamic indicator of rapport, prosocial team processes, and performance in team communication
JO  - Proceedings of the Human Factors and Ergonomic Society annual meeting
A1  - Carmody, Patrick C.
A1  - Mateo, Julio C.
A1  - Bowers, Drew
A1  - McCloskey, Mike J.
SP  - 140
EP  - 144
VL  - 61
IS  - 1
N2  - Language style matching (LSM; the extent to which individuals match others' function or "filler" words in communication) has been investigated as a potential predictor of rapport and team processes (e.g., trust). We examined the potential of LSM as an unobtrusive bottom-up indicator of rapport, trust, cohesion, and performance using a distributed, team problem-solving task. We found a dynamic relationship between LSM and performance. The relationship changes over time as team interaction progresses, but LSM also interacts with trust and rapport to affect performance. We introduce a model to explain the relationship between LSM, rapport, trust, and performance in this context.<p /> <p>Language: en</p>
LA  - en
SN  - 2169-5067
UR  - http://dx.doi.org/10.1177/1541931213601518
ID  - ref1
ER  -