TY  - JOUR
PY  - 2020//
TI  - Strategies for controlling violence against healthcare workers: application of fuzzy analytical hierarchy process and fuzzy additive ratio assessment
JO  - Journal of Nursing Management
A1  - Rajabi, Fazel
A1  - Jahangiri, Mehdi
A1  - Bagherifard, Farnaz
A1  - Banaee, Sean
A1  - Fahadi, Payam
SP  - ePub
EP  - ePub
VL  - ePub
IS  - ePub
N2  - OBJECTIVE: The present study aimed to identify and prioritize control measures of violence against Healthcare Workers (HWs) using the Fuzzy Analytical Hierarchy Process (FAHP) and Fuzzy Additive Ratio Assessment (F-ARAS). <br><br>BACKGROUND: Occupational violence is a pervasive problem in healthcare centers. Reducing violence against staff is one of the challenges for healthcare managers. <br><br>METHOD: At the first stage, the most common criteria and control options for violence against HWs were identified and extracted using a review of previous studies. At the next stage, criteria for selection of control measures were prioritized using the FAHP. Finally, control measures of workplace violence were prioritized using the F-ARAS method. <br><br>RESULTS: Results of the FAHP indicated that safety and efficiency were the most important criteria. <br><br>RESULTS of the F-ARAS also revealed that "increasing number of security personnel" and "training staff" were the best recommendations for controlling violence against HWs. <br><br>CONCLUSION: Based on expert's opinions, administrative measures are the optimal ways to control violence at health centers; therefore, it is suggested that violence control programs should be more focused on administrative measures. IMPLICATIONS FOR NURSING MANAGEMENT: These results could assist nursing management to take best strategies for controlling occupational violence based on multi-criteria decision-making methods.<br><br>This article is protected by copyright. All rights reserved.<p />  <p>Language: en</p>
LA  - en
SN  - 0966-0429
UR  - http://dx.doi.org/10.1111/jonm.12989
ID  - ref1
ER  -