TY  - JOUR
PY  - 2020//
TI  - Workplace violence types in family health, offenders, reactions, and problems experienced
JO  - Revista Brasileira de Enfermagem
A1  - Sturbelle, Isabel Cristina Saboia
A1  - Pai, Daiane Dal
A1  - Tavares, Juliana Petri
A1  - Trindade, Letícia de Lima
A1  - Beck, Carmem Lúcia Colomé
A1  - Matos, Vittória Zarpelão de
SP  - e20190055
EP  - e20190055
VL  - 73 Suppl 1
IS  - Suppl 1
N2  - OBJECTIVE: to identify the types of violence that affect the health team in Family Health Units, their offenders, reactions and problems experienced by workers.     METHOD: a cross-sectional, concurrent mixed-type research. The Survey Questionnaire Workplace Violence in the Health Sector was applied to 106 workers from Family Health Units. Of these, 18 answered the semi-structured interview.     RESULTS: verbal aggression (65.1%), bullying (14.2%), racial discrimination (10.4%), physical assault (8.5%) and sexual harassment (4.7%) were prevalent. Patients were the main perpetrators of verbal aggression (79.4%) and bullying (46.7%). Workers responded by telling co-workers and reporting to the boss. Victims remained over-alert, vigilant and tense, relating exposure to violence to absenteeism and the desire to leave the profession.     CONCLUSION: verbal aggression is the most common violence with negative impact on workers' health and work performed.<p />  <p>Language: pt</p>
LA  - pt
SN  - 0034-7167
UR  - http://dx.doi.org/10.1590/0034-7167-2019-0055
ID  - ref1
ER  -