TY - JOUR PY - 2020// TI - Why drivers are frustrated: results from a diary study and focus groups JO - European transport research review A1 - Bosch, Esther A1 - Ihme, Klas A1 - Drewitz, Uwe A1 - Jipp, Meike A1 - Oehl, Michael SP - 52 EP - 52 VL - 12 IS - 1 N2 - Designing emotion-aware systems has become a manageable aim through recent developments in computer vision and machine learning. In the context of driver behaviour, especially negative emotions like frustration have shifted into the focus of major car manufacturers. Recognition and mitigation of the same could lead to safer roads in manual and more comfort in automated driving. While frustration recognition and also general mitigation methods have been previously researched, the knowledge of reasons for frustration is necessary to offer targeted solutions for frustration mitigation. However, up to the present day, systematic investigations about reasons for frustration behind the wheel are lacking.
Language: en
LA - en SN - 1867-0717 UR - http://dx.doi.org/10.1186/s12544-020-00441-7 ID - ref1 ER -