TY  - JOUR
PY  - 2021//
TI  - Rethinking "zero tolerance": a moderated mediation model of mental resilience and coping strategies in workplace violence and nurses' mental health
JO  - Journal of nursing scholarship
A1  - Fan, Sisi
A1  - An, Wenhong
A1  - Zeng, Lihong
A1  - Liu, Jue
A1  - Tang, Siyuan
A1  - Chen, Jia
A1  - Huang, Hui
SP  - ePub
EP  - ePub
VL  - ePub
IS  - ePub
N2  - AIMS: This study aimed to investigate whether the impact of workplace violence (WPV) on nurses' mental health varies with mental resilience and coping strategies. <br><br>BACKGROUND: Workplace violence is a serious threat to nurses' mental health, and its impact on nurses' mental health is influenced by many factors. <br><br>METHOD: A cross-sectional study involving 349 participants was conducted over 12 months. The data were analyzed using SPSS 25.0 and SPSS PROCESS macro. <br><br>RESULTS: In total, 82.52% of nurses were exposed to WPV. WPV not only affects mental health directly but also indirectly through mental resilience. Coping strategies had a moderating effect among WPV, mental resilience and mental health. When nurses coped with psychological violence with intolerance, WPV had a stronger negative effect on their mental health. When nurses coped with psychological violence with tolerance but coped with physical violence with intolerance, mental resilience had a stronger positive effect on their mental health. <br><br>CONCLUSIONS: Good mental resilience and coping with psychological violence with tolerance while coping with physical violence with intolerance can help buffer WPV and promote mental health. CLINICAL RELEVANCE: Employers who have a "zero tolerance" policy regarding WPV need to re-examine how they currently operate.<p />  <p>Language: en</p>
LA  - en
SN  - 1527-6546
UR  - http://dx.doi.org/10.1111/jnu.12753
ID  - ref1
ER  -