TY  - JOUR
PY  - 2022//
TI  - Violence against nursing workers: repercussions on patient access and safety
JO  - Revista Brasileira de Enfermagem
A1  - Busnello, Grasiele Fatima
A1  - Trindade, Letícia de Lima
A1  - Pai, Daiane Dal
A1  - Beck, Carmem Lúcia Colomé
A1  - Ribeiro, Olga Maria Pimenta Lopes
A1  - Borges, Elisabete Maria das Neves
A1  - Schoeninger, Maiara Daís
SP  - e20210765
EP  - e20210765
VL  - 75
IS  - 4
N2  - OBJECTIVES: to analyze the repercussions of violence against nursing professionals, in the access and safety of patients in Family Health Strategy. <br><br>METHODS: a mixed study, with 169 nursing professionals. We used a socio-labor questionnaire, Survey Questionnaire Workplace Violence in the Health Sector, a patient safety instrument and interviews. <br><br>RESULTS: verbal aggression was related to support (p=0.048), respect (p=0.021), hours of care (p=0.047) and patient safety behaviors (p=0.033) among professionals. Suffering from bullying was related to fear of questioning when something is wrong (p=0.010) and lack of support from management (p=0.016). Victims of physical violence felt that their mistakes could be used against them. Mixed data converge and confirm that violence affects professional behavior and puts Primary Health Care attributes at risk. <br><br>CONCLUSIONS: violence affects workers' behavior, interferes with the care provided, weakens the access and safety of patients.<p />  <p>Language: pt</p>
LA  - pt
SN  - 0034-7167
UR  - http://dx.doi.org/10.1590/0034-7167-2021-0765
ID  - ref1
ER  -