TY - JOUR PY - 2022// TI - The interaction gap: a step toward understanding trust in autonomous vehicles between encounters JO - Proceedings of the Human Factors and Ergonomic Society annual meeting A1 - Hunter, Jacob G. A1 - Konishi, Matthew A1 - Jain, Neera A1 - Akash, Kumar A1 - Wu, Xingwei A1 - Misu, Teruhisa A1 - Reid, Tahira SP - 147 EP - 151 VL - 66 IS - 1 N2 - Shared autonomous vehicles (SAVs) will be introduced in greater numbers over the coming decade. Due to rapid advances in shared mobility and the slower development of fully autonomous vehicles (AVs), SAVs will likely be deployed before privately-owned AVs. Moreover, existing shared mobility services are transitioning their vehicle fleets toward those with increasingly higher levels of driving automation. Consequently, people who use shared vehicles on an ?as needed? basis will have infrequent interactions with automated driving, thereby experiencing interaction gaps. Using human trust data of 25 participants, we show that interaction gaps can affect human trust in automated driving. Participants engaged in a simulator study consisting of two interactions separated by a one-week interaction gap. A moderate, inverse correlation was found between the change in trust during the initial interaction and the interaction gap, suggesting people ?forget? some of their gained trust or distrust in automation during an interaction gap.
Language: en
LA - en SN - 2169-5067 UR - http://dx.doi.org/10.1177/1071181322661311 ID - ref1 ER -