TY  - JOUR
PY  - 2022//
TI  - Identifying routes and organizational practices for resilient performance: a study in the construction industry
JO  - Cognition, technology and work
A1  - Saldanha, Maria Christine Werba
A1  - Araújo, Luana Leal Fernandes
A1  - Arcuri, Rodrigo
A1  - Vidal, Mario Cesar Rodriguez
A1  - de Carvalho, Paulo Victor Rodrigues
A1  - de Carvalho, Ricardo José Matos
SP  - 521
EP  - 535
VL  - 24
IS  - 3
N2  - Modern organizations live in a context of political, economic, technological, social and environmental changes for which they need to be prepared to adapt and continue operating successfully. In this sense, a more resilient performance becomes a fundamental factor for an organization's success. In this article, we present the ResiliFRAM method, a detailed description on how to use the Functional Resonance Analysis Method--FRAM to analyse resilient performance. The aim is to understand how the resilience abilities, monitoring, anticipating, responding and learning, are articulated producing a resilient performance. ResiliFRAM uses ergonomic analysis to understand Work-as-Done (WAD) and FRAM to identify routes for resilient performance. ResiliFRAM was applied in a case study in the construction industry of the building sector and the results indicated that it is possible to shed light on some organizational practices that afford a more resilient performance.<p />  <p>Language: en</p>
LA  - en
SN  - 1435-5558
UR  - http://dx.doi.org/10.1007/s10111-022-00703-5
ID  - ref1
ER  -