TY - JOUR PY - 2011// TI - ODR, ontologies, and Web 2.0 JO - JUCS - Journal of universal computer science A1 - Poblet, Marta A1 - Casanovas, Pompeu A1 - López-Cobo, José-Manuel A1 - Casellas, Núria SP - 618 EP - 634 VL - 17 IS - 4 N2 - Online communities and institutions create new spaces for interaction, but also open new avenues for the emergence of grievances, claims, and disputes. Consequently, online dispute resolution (ODR) procedures are core to these new online worlds. But can ODR mechanisms provide sufficient levels of reputation, trust, and enforceability for it to become mainstream? This contribution introduces the new approaches to ODR and provides a description of the design and structure of Ontomedia, a web-based platform to facilitate online mediation in different domains.
Language: en
LA - en SN - 0948-6968 UR - http://dx.doi.org/10.3217/jucs-017-04-0618 ID - ref1 ER -