TY - JOUR PY - 2023// TI - Visit data and telehealth in a clinic for trafficked persons: virtual care and human trafficking during the COVID-19 pandemic JO - Journal of health care for the poor and underserved A1 - Hadjikyriakou, Maria A1 - Martinez-Sosa, Natalie A1 - Harvey, Philip D. A1 - Potter, JoNell Efantis A1 - Johnson, Latoya A1 - Kenny, Maureen C. A1 - Alhajji, Lujain SP - 989 EP - 1002 VL - 34 IS - 3 N2 - BACKGROUND: Human trafficking involves coerced labor or sex. THRIVE, a multidisciplinary University of Miami clinic for trafficked persons, transitioned to a hybrid telehealth model during the COVID-19 pandemic. Th is paper presents appointment data across THRIVE clinic services during this transition.

METHODS: A review of appointments for THRIVE patients (n=156) was conducted to compare pre-pandemic (February 2019 to February 2020) and pandemic (March 2020 to December 2021) appointment trends.

RESULTS: There were 15% more scheduled (n=51.1 versus n=44) and 8% more completed (n=30.2 versus n=27.9) appointments per month early in the pandemic period with telehealth use compared to the pre-pandemic period. Telehealth was most used within psychiatry. Rescheduled and no-show appointments per month significantly increased during the pandemic period (p=0.010 in pandemic period 1 and and p=0.028 in pandemic period 2). There were few significant differences in appointment trends according to demographic variables.

CONCLUSION: Telehealth succeeded in connecting THRIVE patients during the pandemic, highlighting its potential for long-term use amongst trafficked persons.

Language: en

LA - en SN - 1049-2089 UR - http://dx.doi.org/ ID - ref1 ER -