TY - JOUR PY - 2023// TI - Using HFACS to understand human error in railway dispatcher performance: a study of proactive safety inspection records JO - Ergonomics A1 - Guo, Zizheng A1 - Pang, Huishan A1 - Zhang, Jingyu A1 - Zhang, Jun A1 - Wang, Jiazhe A1 - He, Chuanning A1 - Li, Chengen SP - ePub EP - ePub VL - ePub IS - ePub N2 - This study analyzes 4,095 proactive safety inspection records obtained from a large dispatching center by utilizing the HFACS framework. These proactive safety inspection records offer comprehensive documentation of incidents, capturing major accidents and numerous minor discrepancies and lapses that often go unnoticed in accident reports. The analysis revealed that most incidents were attributed to unsafe actions, primarily skill-based errors and poor decision-making. Additionally, contributing factors such as adverse mental states, personal readiness, and crew resource management were found to play a significant role as preconditions for unsafe acts. Path analyses further established a significant correlation between factors such as unsafe supervision, preconditions for unsafe acts, and the occurrence of unsafe acts. In our discussion, we critically evaluate the strengths and limitations of proactive safety inspection records in safety research. Moreover, we emphasize these findings' potential to enhance safety within the railway industry.

Language: en

LA - en SN - 0014-0139 UR - http://dx.doi.org/10.1080/00140139.2023.2287975 ID - ref1 ER -